Job centres across the UK are actively supporting ‘The Adecco Group’ with the Census 2021 high-volume recruitment campaign. Collectively we aim to promote inclusion across all community groups and ensure a diverse workforce is in place for the census. This presents an exciting opportunity for candidates to be involved in the first ‘digital census’ in history. A … Continue reading Upcoming F/T and P/T vacancies for Census 2021 →

Roundup of recent DWP announcements Video Relay Service expanded The Video Relay Service has now been rolled out to Jobseeker’s Allowance and Income Support. This service allows customers to make an inbound call to DWP via a British Sign Language interpreter using a video connection. The service will be rolled out to more service lines … Continue reading DWP: Coronavirus Touchbase special – 5 June 2020 →

Roundup of recent DWP announcements NHS Test and Trace service The NHS Test and Trace service has been launched across England. The service will help identify, contain and control coronavirus, reduce the spread of the virus and save lives. Anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will … Continue reading DWP: Coronavirus Touchbase special – 22 May 2020 →

Roundup of recent DWP announcements Coronavirus Statutory Sick Pay Rebate Scheme The new Coronavirus Statutory Sick Pay Rebate Scheme will launch online on Tuesday 26 May. The Scheme will enable small and medium sized employers with fewer than 250 employees to apply to HMRC to recover the costs of paying coronavirus-related Statutory Sick Pay. Tax … Continue reading DWP: Coronavirus Touchbase special – 22 May 2020 →

Roundup of recent DWP announcements Benefits information available via WhatsApp People can now access the most up-to-date benefits and support information via their smart phones, using WhatsApp. The service, which can be accessed by sending ‘Hi’ in a WhatsApp message to 07860 064 422, has been launched to help combat the spread of incorrect information … Continue reading DWP: Coronavirus Touchbase special – 15 May 2020 →

Roundup of recent DWP announcements Latest Universal Credit statistics Wednesday 6 May saw the biggest number of new Universal Credit claims paid in a single day. This was the first payment day for the 135,000 people who made a claim for Universal Credit over the 30th and 31st March.  Of the eligible claims, more than … Continue reading DWP: Coronavirus Touchbase special – 7 May 2020 →

Published by the UK Government - Gov.uk This guidance will assist employers, businesses and their staff in staying open safely during coronavirus (COVID-19). During this time of unprecedented disruption, the UK Government is not asking all businesses to shut – indeed it is important for business to carry on. Only some non-essential shops and public … Continue reading Gov.uk guidance for employers and businesses on coronavirus →

Roundup of recent DWP announcements Further expansion of access to coronavirus testing Anyone in England with symptoms of coronavirus who has to leave home to go to work, and all symptomatic members of the public aged 65 and over, will now be able to get tested. This will mean people who cannot work from home … Continue reading Coronavirus Touchbase special – 1 May 2020 →

Roundup of recent DWP announcements Update on Universal Credit claims More than 1.5 million new claims have been made to Universal Credit since 1 March 2020. People who made their claims when lockdown first began started to receive payments from 22 April, with 93% of people forecast to receive their payments in full and on … Continue reading DWP: Touchbase Coronavirus Special – 24 Apr →

Roundup of recent DWP announcements Update on Universal Credit Since 16 March, we have had more than 1.4 million new claims. This level of new claims would present a challenge in ‘normal’ times, but we’ve also had to deal with the knock on effect coronavirus has had on our staffing levels, with around a fifth … Continue reading Coronavirus Touchbase special – 17 April 2020 →

Roundup of recent DWP announcements Don’t call us, we’ll call you People making new claims for Universal Credit will no longer need to call the Department as part of the process. Instead, a bolstered frontline team will proactively call claimants if they need to check any of the information provided as part of the claim. … Continue reading DWP: Coronavirus Touchbase special – 9 April 2020 →

To view the March 2020 edition of DWP's Touchbase newsletter, click here