Shelter’s Homeless Prevention and Resettlement (HPR) service currently has capacity for new referrals, with a current ability to pick cases up for assessment quite quickly.
In terms of referrals from the Local Authority and Registered Social Landlords, Shelter prioritises referrals where there is:
- Domestic Abuse
- Homeless prevention where there is a significant risk of homelessness; this may be because court action is imminent, or it may be that there are complex support needs within the household and long-term poor payment history or anti-social behaviour
- Resettlement support for households with more complex needs.
- Where the children in the household have additional needs and would like input from Children’s work specialists alongside a housing support need,
- Where there is substance misuse need, households can be considered for our Drug and Alcohol Prevention and Recovery service (DAPR) as well HPR.
Outside of Registered Social Landlords and Local Authorities, Shelter can work with any tenure and prioritise referrals for households with Private Landlords.