DWP: Touchbase – 23 December 2020

Roundup of recent DWP announcements


Update for clinically vulnerable individuals

If clinically extremely vulnerable (CEV) individuals live in an area where shielding is reintroduced, they will receive a notification advising them to shield, such as a letter from their doctor or from the Government.

If someone is CEV, they should not work outside the home while shielding is in place. If they cannot work from home, they should speak to their employer to see if there are any alternative arrangements that can be made e.g. using the Coronavirus Job Retention Scheme.

Statutory Sick Pay (SSP) is available from the first day of absence to individuals who are unable to work because they have been advised to shield, for example where they can’t work from home.

CEV individuals can use the notification as proof for their employer that they cannot work on the basis of being advised to shield, which can also be used for SSP purposes.

Jobcentre guidance updated

Guidance has been updated regarding COVID-19 local restriction tiers.

Jobcentres will remain open, as they have throughout the pandemic, to provide essential services to those we cannot help remotely.

Reminder of Jobcentre Plus arrangements over the festive period

Jobcentre Plus opening hours are different over Christmas and New Year.

To make sure people receive their payments on a day when Jobcentre Plus offices are open, arrangements have been made to make some payments early.