DWP: Touchbase – Fri 12 Nov

1Touchbase

Roundup of recent DWP announcements 


Helping people understand how Universal Credit can support them

DWP has launched a new campaign to help people understand the support that Universal Credit (UC) could offer them.

The digital advertising campaign will help people, including those on legacy benefits, understand the tailored support they could access through Universal Credit, whether they’re in work, out of work, or unable to work at the moment.

A new web page will help guide people through Universal Credit, detailing the support it offers and how it works to make sure people are getting all the financial support they are entitled to – all in one place.

Find out more

Child Maintenance Service – managing child maintenance online

A new video has been posted on YouTube giving parents and guardians information about managing their child maintenance case online.

It explains how customers can review their case details easily and securely to:

  • see when payments are due to be received or made
  • report changes to contact details, income or other circumstances
  • keep track of updates
  • see information we have sent them.

Being available 24/7 avoids the need to call. And webchat can offer additional support.

Using the online service means customers can get in touch easier and faster, at a time to suit them.

Watch the video

Keeping Communities Safe During Winter webinar

On Thursday 25 November at 11.00 am the Cabinet Office and UK Health Security Agency will be hosting the next in the series of Keeping Communities Safe During Winter webinars on Zoom to support community and faith leaders, voluntary and community groups with their ongoing engagement and communications.

As well as providing an overview of the most up-to-date Government guidance, the webinar will feature presentations on the continuing importance of being vaccinated against COVID-19 and flu this winter and community engagement lessons to be learned from dealing with the pandemic so far. There will also be an opportunity for you to ask questions, share ideas for more effective engagement and to inform the Government about challenges and barriers faced by your local communities.

To submit a question in advance or if you have any questions about the webinar, contact Obaayaa Asantewaa or Pascoe Sawyers at community.resources@dhsc.gov.uk.

Click here to register  

The webinar will carry auto-sub titles, however, additionally if you require British Sign Language (BSL) interpretation, please email community.resources@dhsc.gov.uk by Friday 19 November so that this can be provided.

COVID-19 Young people and vaccines toolkit

The Cabinet Office have produced a toolkit aimed specifically at young people and COVID-19 vaccination uptake, with explainers, information on the benefits, myth busters and details on how to book.

You can find out more on the key messages and access assets in the stakeholder toolkit.