Written by School Food Service, Home to School Transport & Services to Schools
The Government Household Support Grant has been extended to assist with rising food and energy costs. Sheffield City Council recognises that many families continue to face financial difficulties because of the pandemic, changes to Universal Credit, and rising costs for food and energy.
- Families who claim income-based Free School Meals (FSM).
- Families who get income-assessed Early Years Support (2–4-Year-Olds).
- Young people leaving their care setting (Care Leavers).
- We have chosen to continue to use Edenred as the supplier of the vouchers as schools and parent/carers are familiar with the two-step process involved in downloading the vouchers.
- We aim for the voucher letters to arrive with parents by w/c Monday 6 February. The letter will include the website link for Edenred and clear instructions on how to download the voucher, and we are asking parents to contact their school/establishment in the first instance if they need help with downloading or printing their vouchers. We are also providing them with the contact details for Edenred.
- We will send schools an unredeemed eCodes list via Anycomms on 9 February. This will identify all the children at your school who received a food supplement voucher letter for the half-term break, enabling you to support any families that you know need some extra help.
- This list will also include unredeemed eCode information for Christmas 2022.
- Any child/young person that becomes eligible for a food voucher between 23 January and 12 February 2023 will be sent a voucher letter w/c 20 February.
- As before, parents/carers need to go to the following website to redeem their vouchers –www.selectyourcompliment.co.uk/grocery
- Enter their unique 16-digit e-Code and select their chosen supermarket. Edenred will give a choice of 10 supermarkets: Aldi, Tesco, Asda, Sainsbury’s, Waitrose, M&S, McColl’s, Company Shop, Iceland and Farmfoods.
- Parents/carers can download their vouchers for more than one supermarket. For example, £10 for Aldi and £5 for Asda.
- The downloaded E-Gift Card/Voucher will arrive by email within 24 hours. If they cannot find this, they should check their Junk/Spam folder
Where can families get further help?
- The FSM voucher helpline will be available on 0114 2734567, option 4, option 3, and can offer help to parents experiencing difficulties with their e-Codes or with general FSM enquiries.
- Parents/carers can also contact Edenred directly with an enquiry about an eCode or voucher at email@example.com or telephone 0333 400 5932.
- Schools can contact Edenred at firstname.lastname@example.org
- If a parent is facing financial hardship, there is free advice and support available at
- http://www.citizensadvicesheffield.org.uk or they can call on 0808 278 7820.
- Additional support can also be found via Sheffield City Council’s Community Support
- Helpline on 0114 273 4567 or at www.sheffield.gov.uk/costofliving
If you have any concerns about the plans for the half-term food supplement vouchers, or would like to discuss the arrangements for your school further, please do not hesitate to get in touch at email@example.com
Once again, we would like to take this opportunity to say a big thank you to schools and the hard-working staff for your support with assisting families to access their vouchers. Supporting our most vulnerable children and families over the school holidays to ensure that no child goes hungry is vital, and we simply couldn’t do it without you. Thank you.