WISE Ability to run 2-week Contact Centre course with guaranteed interviews

WISE Ability is seeking referrals for a two-week call centre course starting on Monday 24 February (Monday to Thursday, 9:30am-4pm).

The course offers a Level 2 Certificate in Contact Centre and guaranteed interviews on Friday 6 March.

Successful candidates will start their job on Monday 9 March – successful clients will then start 2 weeks paid in-house training.

Level 2 Certificate in Contact Centre

•             Sales content

•             Customer service over the phone

•             All in-bound calls

•             Overview of appropriate conduct within a call centre

•             GDPR

WISE Ability is running an induction/sign-up session on Tuesday 18 February at 10am or 2pm, with a short course starting Wednesday and finishing Friday.

Customer will need to bring:

  • Personal ID
  • Passport/birth cert/driving licence
  • National insurance letter
  • Utility bill dated within the last 3 months

Contact details

Any issues/queries please contact Natalie Bennett, Contract Manager at WISE Ability

M: 07712 393720 Internal extension: 6123

Email: Natalie.bennett@wiseability.co.uk Website: http://www.wiseability.co.uk