DWP: Touchbase – Fri 27 Aug

Roundup of recent DWP announcements


Change to the Universal Credit system helps claimants ahead of bank holiday

Universal Credit has been improved with a new automatic process to ensure claimants receive more consistent benefit payments, even if their employer pays them early because of a bank holiday.

DWP has changed its processes so that the Universal Credit system now automatically identifies claimants who receive a second monthly salary payment in one benefit assessment period.

Staff will be able to move the second payment forward to the next assessment period in the system, ensuring the claimant’s benefits don’t fluctuate from one month to the next due to the system thinking a claimant has received increased wages in one month.

To learn more about Universal Credit, please visit understandinguniversalcredit.gov.uk.

Learn more about the benefits you can claim alongside Universal Credit

Sure Start Maternity Grant (SSMG)

The SSMG is a one-off £500 payment to support with the costs associated with a new baby. The grant is paid to those in England and Wales on certain income-based benefits, where there are no other children under the age of 16 in the claimant’s family (exemptions apply).

Claimants must also demonstrate they have received maternal and/or child health advice by asking a health professional (i.e. midwife or GP) to complete the Health Professional Statement (Part 13 of the claim form).

This form is included within the General Medical Service Contracts Regulations (2015), available free of charge by GP surgeries.    

Correct Child Maintenance Address

This is a reminder of the correct address for the Child Maintenance Group.

Please ensure any literature or guidance you provide to clients contains the correct Child Maintenance address as shown below.

For customers in Great Britain

Child Maintenance Service 21
Mail Handling Site A
Wolverhampton, WV98 2BU

For customers in Northern Ireland

Child Maintenance Service 24
Mail Handling Site A
Wolverhampton, WV98 2BY

All previous addresses are now invalid.

Please also remember that child maintenance cases can be managed conveniently and securely online at https://childmaintenanceservice.direct.gov.uk/